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Q: Can I provide a JPEG file to create imprint art? If not, why? |
A: No, we cannot use a JPEG for imprint art. JPEG is a compression technique for color images that does not contain enough data for good imprint art. An EPS or TIFF file format is what we would need for imprint art.
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Q: Is a proof provided with my order? |
A: An email PDF proof is provided free of charge for all main catalog products. It will be provided on request for Journalbooks-Express products. Production will not start until proofs have been approved.
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Q: What products can be personalized with my customers names and what is the charge? |
A: We can personalize most products made with either our leather series covers or our leatherette covers. Minimum quantity for personalizations in 50 names. A charge of $40(G) setup plus $1.56(G) per name (up to 26 letters and spaces per name). A well-proofed list of personalizations must be provided in an excel spreadsheet format. For more information contact our customer service department or see page 63 in our 2005 catalog.
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Q: Can art from a website be used for imprint or insert art? |
A: No. Most website graphics have been reduced to low resolution which does not have enough digital information for quality imprints or color inserts.
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Q: What are the speciafications for art for my order? |
A: Please click the 'Art Requirements'button on our websites top menu bar to see our art requirements spec sheet.
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Q: What is the production time for a repeat order? |
A: Most repeat orders can be produced in 10 business days or less.
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Q: What is the difference between a digital insert and four-color insert? |
A: Our digital inserts are printed on high speed digital color copiers. Although this technology has improved greatly in the last several years, since it is still a toner based system colors cannot be matched closely. The main benefits for digital color inserts are speed and lower cost for smaller quantities. Four-color inserts are printed using traditional four-color lithography and achieve a higher quality and more accurate result than digital. Because of greater set-up and running costs four-color process is usually reserved for orders of 1000 units or more.
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Q: What is the set-up charge for Journalbooks Express orders? |
A: $50.
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Q: When will I receive a proof? |
A: Proofs are sent out several days after you receive an order acknowledgement provided art was supplied at the same time as the PO.
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Q: What information is needed when placing an 'exact repeat' order? |
A: Please include the previous PO and order date information on your new PO to help us to locate the art.
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Q: I have been quoted for my order. What information do you need with my PO? |
A: Please include your quote number and/or the name of the sales person who helped you with the quote.
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Q: Are Journalbooks made in USA? |
A: All products in our 2006 Journalbooks catalog except our Leather Padfolios and Pedova journals are manufactured in our US factory. We do all the printing, cutting, binding, and imprinting here where we can monitor the quality and workmanship. Manufacturing in the US allows us to be more flexible and complete large orders of 50,000 units or more in a very short timeframe. We import some specialty cover materials from Europe and we also import some components like pens and pen holders from asia.
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